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This is an old revision of NotesOnKrugChapter1BJR made by BonnieRobinson on 2018-01-15 13:40:18.


Notes on Steve Krug's Don't Make Me Think; Revisited - Chapter One

Tips for Better Usability

Why Better Usability is Important

Questions, Reflections and Personal Applications

The best web experiences I have are when shopping for products online. The worst web experiences I have had are when navigating college and workplace web sites. It seems it is never self-explanatory. I have to "muddle through" (to use Krug's term) at exhausting lengths, and I usually end up making a phone call to get the help I need.
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